Returns & refunds

Everything in the shop is printed to order, just for you, so I can't take returns or exchanges if you change your mind or pick the wrong size. Please check the size and colour before you order.

Something wrong with your order?

If your order arrives misprinted, damaged or faulty, or it isn't what you ordered, email me within 30 days of delivery with your order number and a photo of the problem. I'll send a replacement or give you a full refund, whichever you prefer. You won't need to send anything back.

Lost or late packages

You'll get a tracking link by email when your order ships. If tracking hasn't moved in two weeks, or it says delivered and you can't find it, email me and I'll sort it out with the printer and the carrier.

If a package comes back because the address entered at checkout was wrong, I can send it again, but the new shipping is on you.

Cancelling an order

Orders go to the printer quickly. Email me as soon as you can: if it hasn't been printed yet, I'll cancel it and refund you in full.

Refunds

Refunds go back to the card or payment method you used. Your bank may take 5–10 business days to show it.

Contact

Email satyr@justsatyr.com with your order number, and I'll get back to you within a few days.